Ordering
Is there a minimum order?
No, there is no minimum order. You can consider our
Best Starter Bundles i
f you have not try our meals before or if you prefer to email us, we would be happy to provide recommendations.
Delivery Service
When do you deliver?
- Monday to Friday afternoon between 2pm to 6pm
- Monday to Friday evening between 6pm to 10pm
- All preferred delivery schedule are subject to availability
What is the delivery charge?
-
Delivery charge is $10 by motorcycle and $15 by car
- Free delivery for orders over $175 (Automatically waived when checking out)
What are the modes of payment?
We accept credit card, bank transfer and PayNow.
When is the earliest I can receive my items after ordering?
You may receive your items two to four days after you have placed your orders. However, as we deliver only specific zone for a day, final confirmation will be advised upon completion of ordering and payment.
Areas that delivery service is not provided?
Anywhere in Singapore except Ubin Island, military areas, Sentosa (island-fee applicable) and Jurong Island.
How are my items packed for delivery?
Placed inside woven bag and transported in ice-packed cooler bags ensuring temperature controlled delivery.
Will you call me if I am absent during delivery/ pickup time?
Yes, we may call you, send you a sms/ WhatsApp or leave an absent note. Please make an arrangement for re-delivery/ pickup if necessary.
Are there any charges for re-delivery?
Re-delivery charges of $10 will apply. You will need to reschedule the new delivery timing with our service provider.
Are there any charges for delivery cancellations?
A cancellation fee of $20 applies.
Pickup Information
Can I pickup my orders instead of having them delivered?
You may pickup your items from our store at 1 Bedok Reservoir View, #01-07, Aquarius By The Park with a pre-selected pickup date between Monday to Friday, within our pickup hours of 12.30pm - 3.30pm. All preferred pickup schedule are subject to availability.
Can I pickup at shopping malls or MRT stations?
No picking up of items in undefined places such as shopping malls, MRT stations and airports.
How soon can I pickup my orders?
You may pickup your items between two to four days after placing your order.
Is cooler bag/ box provided for pickup?
No, please bring your cooler bag or ice box along with you. Otherwise, please put them in a freezer within 1 hour from the time of pickup.
Storage & Preparation
Storage:
Our meals can be stored for 48 hours in the fridge (4°C) and up to 8 weeks in the freezer (-18°C).
Preparation:
Our meals can be easily prepared by steaming (recommended) or microwaving. Simply pop-out the meal to a suitable heating bowl, and steam it for 20-25 minutes or microwave it for 3-5 minutes. Stir the food; taste it to check the temperature (leave to cool or reheat if needed) then serve! [Electronic steamer and microwave is depended on its setting]